Our Reviews

I had a great experience, though my only complaint is I wasn’t given the new car tags. They just put my trade-in license plate on my new car, which isn’t allowed in my state. I drove 8 hours to get the car, only to get back home and realize I can’t even drive it in my state until they send me the new car tag. It’s been over a week now and I still don’t have the new car tag I asked to be over nighted to me. I’m happy with the car, I just still can’t drive it which puts me in a bind.

Great service. Service writer was very helpful and knowledgeable.

Outstanding. Challenging service repair and work was excellent.

Very friendly people

Was very pleased with everyone i delt with at Skyway Buick GMC. None of these people were pushy at all and it was a very good experience. I have bought close to 15 new vehicles in my life most of which I ordered. I woul rate this dealership at the top of my experiences. I am very pleased with my truck.

Tony is awesome quick transa

You all made it very easy to come into test drive some cars, trade in my old car and purchase a new one. Thank you!

Cole Taylor the salesman we dealt with was not high pressure, just honest and very knowledgeable, and we appreciate that very much. He made the whole process of purchasing our vehicle very easy and even enjoyable - the way it should be.

They were very good. I was running late but they said come on in. They got me in and out so I had plenty of time to pickup my Grandson. Thank you so much ☺️

Came in for an oil change service and added some additional requests while there. Service advisor did a great job taking care of me and service was timely, even with the additional requests.

Always great service!

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Fast and easy. Sales team collaborated and ensured I received the best deal in order to gain my business. Car delivery gentleman was very kind and exceptional. Tony and the team did an exceptional job!

They did everything they could to make our buy experience pleasant.

I went to Skyway looking for a GMC Terrain with Front view camera. Which they did not have, the salesman showed me a Buick Envision which is same size and was equipped with every option I wanted.

Fast, friendly, comfortable wait space.

Professional friendly. Very nice waiting room. Polite

Chris, I think was her name, in the service dept was so kind and very helpful! I appreciate all she helped me with!!

Great service; great buying experience.

Amazing! Tony Isley (my sales person) could not have been more helpful, understanding, knowledgeable, friendly. and respectful. I was actually treated like a valuable and appreciated customer. A definite improvement, compared to the disrespectful, lying treatment from the sales person that I was saddled with two years ago, when I traded PU's.

Diagnosed the issue, promptly ordered the oart needed and scheduled a repair atva time most convenient for me.

Attentive sales and business people who listened.

Tony and the guys were great to deal with

Great people, fast and easy. super nice I 100% would buy here again.

They got me right in and got me back in the saddle again

No pressure to buy. Salesman was very professional, which made us feel more comfortable. Excellent service. Definitely going back to Skyway

Waited three hour in dealership. No result to fix my Truck electrical problem. Complained later and no response.

I really enjoy the entire staff! Always friendly.

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I always take my vehicle to Skyway. Fast and freindly

I had a good experience other than the new sales rep telling me I couldn't have my car delivered when it was delivered. Love the new Envision. Also you guys got a heck of a trade on my JGC!!

Great Service. Kind informative people. Best service anywhere.

Fast and easy process,

Excellent experience with the staff and the work that was done.

Nearly every interaction I had with this dealership showcased their lack of knowledge on my car and their inability to act with even an ounce of due diligence. They held my car for nearly two months waiting on parts to fix something that they inaccurately diagnosed from day 1. Only upon pulling my car into the garage TWO MONTHS LATER to fix what they initially thought was broken did they realize it was something else, which then spurred on another waiting period for the correct part. To be specific, I took my car in because of something I described as a shaking, hesitation, or hiccuping when I accelerated. Keep in mind, my car had less than 2,000 miles when this issue began. I was initially told that they couldn’t get me in for 2 weeks, after the issue began to get worse they moved my appointment up a few days. They diagnosed the problem with my vehicle as being a faulty “torque converter”, a component of the transmission, a part which was on back order. They informed me that they did not recommend driving the car in the meantime because further damage could occur which could ruin the entire transmission. I understood, and they kept my car in their parking lot. The torque converter part arrived with a week, yet I continued to wait for another 6 weeks for two seals that were necessary to fix the car. On multiple occasions various individuals at the dealership would tell me that they were going to start on the repair “the next day” and then I would find out they were waiting for another seal or that there was some other delay. I never once received a loaner vehicle until I finally complained to the general manager. The final seal was sent only after I PERSONALLY contacted General Motors. Once all the initially ordered parts had finally been received, a mechanic drove my car into the garage to begin fixing it and noticed signs indicating that the entire transmission was bad. AFTER IT SAT IN THEIR PARKING LOT FOR NEARLY TWO MONTHS BECAUSE THEY DIDN’T WANT ME TO RUIN THE TRANSMISSION! Turns out it needed an entirely new transmission this entire time, a part which arrived much more promptly and could be repaired with a week. I found out that the initial diagnosis was incorrect through someone who knew someone who worked at the dealership, they never once called me personally to inform me of anything. I was consistently the one reaching out for updates throughout this ENTIRE process. In short, I will never choose to purchase a vehicle from this dealership ever again, I will never take my vehicle to be serviced at this dealership service department EVER again, and I am strongly considering trading my vehicle in for something else after only 7 months of owning it (2 months of which it sat in their parking lot) because of how awful my experience has been.

Terrell made this vehicle purchase the smoothest I have ever had. He went above and beyond to provide the best experience possible! From start to finish, this dealership is top notch.

I bought an extra key for our Yukon because the sales department didn’t ever get us our second key like they told us they would. So I took the key in to the dealership to get it programmed.

I dropped my car off on 4/18/25 for overheating, oil change and to get the grease off my headliner and visor they got on it last service. I did NOT hear from them until 7/2/25 wanting me to come get my car as the mileage on the rental was almost up. I was on vacation for the holiday and hadn't heard a word from them on the status of my vehicle. They brought me my vehicle on 7/4 and I had to look at service sheet to see what was done. Stated on the overheating, not duplicated but they drove it 300 miles. I then pulled out of my driveway and it overheated immediately. Have contacted them today with no return contact yet. Ryan my advisor is amazing, as for the mechanics or whatever not so much.

Great to work with. Easy in and out. Good communication.

Great dealership. This is our 3rd vehicle purchase in 2 years from Skyway. Cole is a rope notch salesman and truly cares about his customers. Brett is a pleasure to work with as well. The whole team is super kind and helpful. Skyway is my go to dealer for all my car needs.

The service was prompt and friendly, but the price was really high.

Everyone in the service department was very helpful and great to work with.

Great experience, process was super easy top to bottom!

They were very friendly and respectful, even went out of their way to find my vehicle at another dealership and bring it in for me. Now I have just what I wanted.

Tony Isley was very knowledgeable and helpful in my purchase of a new vehicle. I could not of ask for better salesman!

Friendly and helpful

It was wonderful. People are so nice and friendly. Service was fast.

Sales experience was good. Everyone around the dealership seemed to be happy and helpful.

Fast service,thanks,tech even added a couple pounds of air to each tire,appreciate the small details.

It was a great experience. There was no pressure selling at all. Highly recommend.

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Everything went as expected

Every aspect of the appointment was handled perfectly and professionally! From being greeted at check-in , updated of work being done in real time, and the full explanation of services at check-out. Waiting was not an issue. Comfortable customer lobby with beverages. Very efficient and refreshing!

Second time I’ve had electrical problems. This will be the last time. If something happens again I will get rid of it

I had to have my car towed to the Joplin, MO Skyway GMC Buick dealership. It was having a battery/power/connection issue and was repaired by a Serviceman named Ryan. He kept in touch with me to let me know what the problem was and when it was ready to pick up. He was very professional and I appreciated his honesty! It turned out to be a simple fix, and I would trust him to work on my vehicle again in the future!

service manager is a great guy John Wayne thank you

Terrell was an incredible salesman, giving me such a positive experience. He definitely is not the stereotypical salesperson!

Polite , knowledgeable ,and personable . A very pleasant experience from start to finish!

Friendly service

John Wayne and all the staff were amazing!!

It took longer than it was supposed to, due to a communication error, but the service manager admitted the mistake and made it right. Perfect customer service! Thank you.

The customer service was outstanding!

Always very professional and honest.

I had a problem with my car and needed to stop by and have them look into it. In about half an hour they had the problem solved and I was on way. They were kind and courteous and I would recommend them any day of the week.

Always fast, friendly service

The communication has improved since last visit.

Very satisfied with their work.